All appointments are by advance booking only — we're not able to accommodate walk-up or last-minute same-day requests. Book online, by phone, or by email and you'll get a confirmation once scheduled. We're based in Naples, FL. We do travel further out to areas like Fort Myers, Cape Coral, Lehigh Acres, and beyond — appointments outside the immediate Naples area require additional advance notice to schedule.

Prices depend on the service level and your vehicle's size/condition, and are confirmed upfront. A non-refundable deposit is required to secure your appointment and is applied toward your total service cost. Remaining balance is due at completion; we accept card, cash, and mobile payment (Zelle/Venmo). Tips are appreciated, never required.

Travel fee schedule from Naples:

• Within 30 miles of NaplesFree
• Fort Myers$55
• Cape Coral$75
• Miami$100
• Lehigh Acres & other outlying areasConfirmed at booking

Your deposit is non-refundable if you cancel, reschedule inside 24 hours of your appointment, or no-show. Please give at least 24 hours' notice to reschedule so we can offer that slot to another customer. Running more than 15 minutes late may mean we need to reschedule or apply an additional charge for lost time.

Please provide access to a safe, secure spot to work (driveway, parking area, etc.) and have the vehicle unlocked and accessible at your appointment time. Our mobile setup currently requires access to a working water spigot and a standard power outlet on-site. If your vehicle has excessive dirt, mud, pet hair, or debris, let us know beforehand so we can plan accordingly.

Not happy with the result? Tell us within 24 hours and we'll make it right at no extra cost. We're not liable for pre-existing conditions (faded paint, chips, scratches) or damage from faulty vehicle components, and our services are limited to cleaning, polishing, and detailing — not mechanical or electrical repairs. Exterior services may be rescheduled for heavy rain or extreme temperatures.

We use eco-friendly, non-toxic cleaning products whenever possible, and follow relevant public health guidelines — including masks, gloves, sanitized equipment, and social distancing when needed.

Our team arrives on time, in uniform, with the right equipment for the job. We ask that all interactions stay respectful — abuse or harassment toward staff will not be tolerated and may result in immediate termination of service. Your satisfaction matters; if something's off, let us know and we'll work to make it right.

The photos you upload help us confirm pricing and document existing condition before we arrive. We are not responsible for pre-existing damage that wasn't visible or disclosed in photos.